Moderate Agent streams
Review streamer and live content placement so Agent stream surfaces stay venue-safe and aligned with the branch audience.
The branch can use stream discovery or creator surfaces while keeping unsuitable content out of the player experience.
Before you start
- Decide whether the branch will show stream content on Agent PCs.
- Use trusted staff or admin access for moderation.
- Define what content is not suitable for the venue.
Set the content policy
Stream surfaces should match the venue brand and customer age expectations. Decide the policy before approving content.
- Define allowed platforms and content styles.
- Reject content that does not fit the branch audience.
- Document special event or sponsor exceptions.
Review placements
Streamer placements and featured rows should be reviewed before they appear to customers.
- Confirm streamer names and channels are correct.
- Check whether the placement is branch-wide or platform-wide.
- Review live status and content before promoting it heavily.
Maintain stream surfaces
Streaming content changes over time. Recheck approved placements and remove anything that no longer fits.
- Review placements regularly.
- Remove stale or unsuitable channels.
- Keep staff aware of who can approve streamer content.
Verify it worked
- Only approved streamer surfaces appear on Agent PCs.
- Trusted staff know the content policy.
- Unsuitable placements can be removed quickly.
Troubleshooting
A stream appears that the venue does not want.
Remove or disable the placement and review approval permissions.
A streamer placement is correct but not visible.
Check placement status, branch targeting, and Agent surface availability.