Review reports and performance
Use reports to understand sessions, sales, customers, performance, and branch trends without interrupting live floor operation.
The venue has a simple reporting routine for daily review, performance checks, customer activity, and saved views.
Before you start
- Run sessions and cashier work through InkPlay.
- Decide who can view reports.
- Use consistent session, player, and counter workflows so report data is useful.
Review today
Daily reports help supervisors understand what happened during the current business day or shift.
- Review time sales, active periods, and counter activity.
- Compare expected cashier totals with recorded work.
- Use daily reports during closing or handoff.
Review performance
Performance reports help owners understand utilization and operational patterns beyond a single customer case.
- Review high-use and low-use station groups.
- Compare session volume across days or periods.
- Use trends to adjust pricing, staffing, or promotions.
Review customer and history views
Customer reports and history help resolve questions about players, activity, and repeated issues.
- Use player history to answer account questions.
- Use saved reports for repeated owner review.
- Use reports as evidence before changing branch policy.
Verify it worked
- Owners can open daily and performance reports.
- Report numbers match the branch workflow staff actually use.
- Supervisors know which reports to check at closing.
Troubleshooting
Reports look incomplete.
Check whether staff are running sessions, sales, and shifts inside InkPlay instead of external notes.
A staff member should not see reports.
Review report permissions and sidebar visibility for that role.