Review audit logs
Use audit logs to understand important changes, staff actions, and branch events when owners need accountability.
Owners and supervisors can review sensitive changes without relying only on memory or verbal explanations.
Before you start
- Limit audit access to owners, admins, or trusted supervisors.
- Use individual staff accounts instead of shared logins.
- Know the approximate time or area of the change you are reviewing.
When to use audit logs
Audit logs are for accountability and investigation. They should not replace normal reports or daily staff communication.
- Review audit logs after sensitive setup or permission changes.
- Use audit logs when money, staff access, or customer records are disputed.
- Avoid giving audit access to every cashier.
Read the log carefully
Audit entries can show what changed and when. Interpret them alongside reports, staff shifts, and customer context.
- Filter by area, date, or actor when possible.
- Compare audit entries with session and cashier records.
- Ask the staff member or supervisor for context before taking action.
Act on findings
Use audit findings to correct process, permissions, or training. Do not only fix the single record and leave the cause untouched.
- Adjust permissions if too many people can change sensitive settings.
- Train staff if repeated mistakes appear.
- Document owner-approved corrections.
Verify it worked
- Audit review is limited to trusted roles.
- Staff use individual accounts, so audit actors are meaningful.
- Audit findings lead to permission or process improvements when needed.
Troubleshooting
Audit actor is unclear because staff shared a login.
Stop shared logins and assign individual staff accounts before relying on future audit accountability.
Audit details do not answer the whole question.
Review session history, reports, cashier shifts, and staff context along with the audit entry.