Configure console pricing
Set console pricing defaults so staff can sell console sessions without mixing them with PC time or custom counter work.
Console sessions have clear pricing labels and staff can sell them consistently from the counter.
Before you start
- Map console stations first.
- Prepare the public console price list.
- Decide whether console pricing differs by room, screen, or controller count.
Choose the price model
Console pricing should be simple enough for staff to sell quickly and clear enough for customers to understand.
- Use hourly or package pricing that matches the venue price board.
- Avoid hidden rules that only one staff member understands.
- Document special event pricing separately from normal pricing.
Fit pricing to staff flow
The counter workflow should make the correct console option obvious during busy hours.
- Name console packages clearly.
- Keep expired offers out of the normal staff choices.
- Run a test sale before launch.
Review after launch
Pricing may need adjustment after the first real shifts. Use reports and cashier feedback to correct confusing labels.
- Review which console options staff used most.
- Check for repeated mistakes or manual overrides.
- Update labels if customers ask the same question repeatedly.
Verify it worked
- Console price choices match the public price board.
- Cashiers can sell a normal console session without manual calculation.
- Reports separate console activity clearly enough for the owner.
Troubleshooting
Cashiers use manual prices too often.
Add or rename console packages so common sales do not require manual work.
Customers dispute console time.
Confirm the selected package duration and display status before starting the session.