InkPlayInkPlay Agent operations
Diagnose before reinstalling.
Separate one-PC failure from branch-wide failure, inspect Local Node health and the Agent snapshot, then change the smallest affected layer.
Open the troubleshooting pathInkPlay Agent evidence
Install, manage, update, and troubleshoot player PCs with facts.
InkPlay Agent is the Windows player-PC component that connects each approved station to the branch Local Node, enforces the current session state, and presents the player shell through a visible companion process. These pages document the current setup and maintenance boundaries without promising universal compatibility or zero-touch operation.
Published operator evidence
Four answers for the full Agent PC lifecycle.
Deployment path
Install and approve Agent PCs
Prepare Windows, install the service and companion, connect to Local Node, approve the device, and prove a real session.
Evidence checked Game operationsManage games and launchers
Separate launcher games, custom executables, Arcade approvals, player-facing media, and per-PC path differences.
Evidence checked Update boundariesHandle Agent and game updates
Understand software auto-update gates, game-update waves, SteamCMD options, staff verification, and checksum limits.
Evidence checked Diagnostic pathTroubleshoot an Agent PC
Use failure scope, approval, heartbeat, service, companion, game-path, update, and diagnostic evidence before recovery.
Evidence checkedAgent architecture in plain language
One product name, two Windows processes, one branch connection.
The background service keeps branch state and commands moving. The interactive companion owns player-visible windows in the signed-in Windows session. Both depend on a reachable Local Node and an approved device identity.
- 01
Windows service
Registers the PC, maintains approval and heartbeat state, polls commands, synchronizes sessions and security policy, and persists Agent state.
- 02
Interactive companion and shell
Runs in the signed-in Windows session so InkPlay can present the player login, lock screen, overlay, games, and update state.
- 03
Branch Local Node
Provides the branch-local device, session, command, game, diagnostics, and update path that approved Agent PCs use over the venue LAN.
InkPlay Agent operations
Name the update you mean.
Agent software releases, venue game-update jobs, Arcade catalog sync, and ordinary game-card edits are different workflows with different evidence.
Understand update boundariesPrepare the real venue path
Start on a test PC, prove real games, then expand.
Share the venue PC count, Windows image, network shape, launchers, game paths, security tools, and pilot scope before a floor-wide rollout.